Our Story
About Driver Support
We started Driver Support because accident victims were being let down — by insurers, by delays, and by a system that wasn't built for them. We built something better.
Built for the People Who Need It Most
Driver Support was founded by a team of claims professionals who had spent years watching innocent accident victims struggle to get what they were rightfully owed. Insurers would delay, dispute, and undervalue claims. Victims were left without vehicles, without support, and without answers.
We set out to change that. By combining experienced claims handlers with a straightforward, no-nonsense approach, we built a service that puts the claimant first — every time. No jargon, no delays, no hidden costs.
Today we manage thousands of claims every year across England and Wales, helping people get back on the road and back to their lives as quickly as possible.
We fight for what you're entitled to — not what's easiest for the insurer.
— The Driver Support Promise
Our Values
What We Stand For
Our values aren't a wall poster — they're the reason clients come back and recommend us.
Transparency
No hidden fees, no small print surprises. We tell you exactly what to expect from day one and keep you informed at every stage.
Speed
We know that being without a vehicle or waiting for repairs affects your life. We move fast so you don't have to wait.
Expertise
Our handlers are specialists, not generalists. Each claim is managed by someone who knows the process inside out.
Fairness
We fight for what you're entitled to — not what's easiest for the insurer. Your outcome is our measure of success.
The Difference
Why Choose Driver Support
There are plenty of claims companies out there. Here's what makes us different.
No Win, No Fee
On personal injury claims, you pay nothing unless we win. There is no financial risk to you.
Dedicated Handler
You'll be assigned a single claims handler who manages your case from start to finish — not a call centre.
Like-for-Like Replacement
We source a replacement vehicle of equivalent standard to yours, at no cost to you, while your car is off the road.
Nationwide Coverage
We operate across England and Wales with a network of approved repairers, recovery operators, and legal partners.
No Upfront Costs
All costs are recovered from the at-fault party's insurer. You never pay out of pocket for our services.
Fast Response
We aim to have a replacement vehicle with you within hours of your first call, and repairs booked within 24 hours.
Where We Operate
Nationwide Coverage
We operate across England and Wales, with approved partners in every major region.
Whether you're in London, Manchester, Birmingham, Leeds, Bristol, or anywhere in between — our network of approved repairers, recovery operators, and legal partners means we can support you wherever you are. We're expanding our network continuously to ensure no client is left without local support.
Ready to Start Your Claim?
Get in touch today and let us handle everything. No upfront costs, no hassle — just results.